ORIENTATION & ONBOARDING

The first 90 days define the employee and customer experience. It’s a critical time to achieve cultural alignment, engagement with the businesses winning behaviours and bring positive momentum of an enthusiastic new hire to bear. Orientation is a powerful vehicle to achieve year-over-year cultural and behavioural shifts via attrition at all levels in the organization.

Integrated store on-boarding

Store On-boarding Guide – Example

Integrated Service Culture Program for Fairmont Raffles Swissotel (Now part of AccorHotels Group).

Integrated store on-boarding

Integrated store on-boarding

Integrated on-boarding

Integrated store on-boarding

Training videos and huddle innovation for Town Shoes’ EPIC sales program

Epic Video Excerpt