Welcome to Nexus Communications.
We are a leading boutique practice for culture transformation, employee experience, and customer experience, supporting the integrated needs of leading North American and Global brands.
We partner cross-functionally across People & Culture, Brand, Communications, and Customer Experience teams.
Culture Transformation
Nexus Connects People with Purpose. We transform cultures with intention starting with a clearly articulated integrated culture blueprint and narrative, activated through purpose, values, leadership, strategy, storytelling, customer and employee experience.
Talent Attraction
We develop powerful and differentiated employer brands and employee value propositions. We activate EVP both within the market (from digital recruitment marketing, career site, social, and beyond), and within the business (from onboarding, to total rewards, recognition, career development, and beyond). Our work ensures measurably improved talent attraction effectiveness, retention, and employee engagement.
Employee + Customer Experience
Extraordinary customer experiences start with extraordinary service cultures. Nexus leads the creation of customer engagement models, capability building, experience design, storytelling, engagement, performance, and recognition. We have a proven track record of delivering bold leaps forward in cNPS, revenue, and brand engagement.
There’s nothing more rewarding to us than connecting people with purpose.
The work we do builds purpose and values-driven cultures that reimagine the candidate, employee, and customer experience for millions around the world. We’re here to make the world – and the world of work – a better place at scale.
Kevin Burtt, President + Founder
How Can Nexus Help?
WE INTEGRATE
We tear down walls; we see connections; we bring impact to every enterprise communications + learning experience we deliver.
WE INSPIRE
It’s not enough for your people to understand – they need to believe. We create the kind of compelling stories that move people – and companies – forward.
WE INNOVATE
Let others give you “best practices” – we give you “next practices”: best-in-class communications, learning, and talent program innovation that have the power to measurably transform entire cultures.
WE EXECUTE
Any consultant can give you a PowerPoint and a dream – our talented team makes it happen.