Nexus Communications

Purpose, Culture & Values

AccorHotels Service Culture

How do you align the service cultures of multiple hospitality brands, in multiple global regions, in 17 languages? How do you increase global engagement 3% and JD Power ranking 13%? Nexus is proud to have launched FRHI’s Service Promise, a global culture program across several brands and HR leadership teams around the world. Nexus knows culture & values.

Fairmont Service Culture orientation guide
Accor Hotels Service Culture Promise


Case Studies + Perspectives

We transform cultures.
We reimagine the employee experience.

Let’s connect your people with purpose

Purpose and values-driven organizations, organizations that have a shared collective ambition – they all consistently outperform those who aren’t motivated by something higher. If you’re ready for a strategically executed culture transformation, then Nexus is here to help.